What is ISO 29990:2010 ?

Note:- This Standard has been Withdrawn & Replaced by ISO 29993:2017

ISO 29990 sets out the criteria for a Quality Management System standard for providers of education and training services. ISO 29990 provides a unified standard for learning service providers, including corporations, vocational institutions, and life-long learning centres, around the globe. It promotes the design of suitable services & evaluation of learning results.

The aim of ISO 29990 is to provide a generic model for quality professional practice and performance for learning service providers (LSPs) in the development and delivery of education, training.

The standard follows a process-based structure to ensure its implementation leads to continual improvement. The standard’s ultimate aim is assuring the implementation of high-quality tutorial programmes and processes.

BENEFITS of ISO 29990:2010




Advantages for Learning Service Providers :-

• Outstanding performance during tendering work from official bodies.
• Globally marketability.
• Enhancement in internal quality potential.
• Transparently defined & documented processes.
• Enthusiastic and active trained experts participation in the development.
• Work on (PDCA) Cycle.




Advantages for Learner :-

• Adequate resources, including trainers with suitable competence, infrastructure and learning environment.
• Evaluating criteria for Education.
• Advanced & Authentic processes.
• Transparency/comparability of services.
• Assuring quality, transparency and comparability in educational institutions.


Benefits for Global Cooperation

Base of development for international cooperation in the area of education and training

• Globally comparable benchmarks for existence of quality.
• No deformation of the globally competitive market.
• Common unified standards/common understanding of quality